How We Protect Your Account and Payment Information

We collect personal information—your name, phone number, email, date of birth and identity number—when you register your account. We also collect transaction data when you deposit via DANA, OVO, GoPay, QRIS or bank transfer, and when you request a withdrawal. We use this information to verify

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   your identity, prevent fraud, comply with local regulatory requirements, and process your payments. Your account password is hashed and never stored in plain text. IP addresses and device identifiers are logged for security monitoring. Where local law permits, we may retain transaction records for up to

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   seven years for audit and dispute resolution. You can request a copy of your personal data or ask us to correct or delete information, subject to legal obligations and account activity requirements.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.